20–50% of Help Desk Tickets
Up to half of all IT help desk tickets each year are password resets — consuming time and budget that could go toward strategic initiatives.
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Cisco Duo Passwordless
Eliminate Passwords. Strengthen Security. Improve Every Login.
Passwords are the weakest link in enterprise security. Duo Passwordless replaces them with biometrics, security keys, and platform authenticators — giving users frictionless access while eliminating credential-based attacks.
Authentication Without the Password Burden
Passwordless authentication uses biometrics, security keys, and specialized mobile applications to verify identity — without relying on passwords. It provides secure access for every enterprise use case, including hybrid, cloud, on-premises, and legacy applications.
Duo is building toward a true passwordless future that balances usability with stronger authentication. The result: a frictionless login experience for users, reduced administrative burden for IT, and a fundamentally stronger security posture for the enterprise.
The Real Cost of Passwords
Passwords create friction for users, drain IT resources, and remain the most exploited attack vector in enterprise security. These numbers show why organizations are moving beyond them.
$1M+ in Annual Password Costs
U.S.-based enterprises allocate over $1 million each year to password-related support costs, including resets, lockouts, and credential management.
~190 Passwords per User
The average business user manages up to 190 passwords, leading to reuse, weak credentials, and increased vulnerability to credential stuffing attacks.
80%+ Breaches from Stolen Credentials
Over 80% of hacking breaches involve brute force or the use of lost or stolen credentials, making passwords the primary attack vector.
Frictionless Access
A Login Experience Users Actually Appreciate
Passwordless authentication eliminates the frustration of forgotten credentials, forced resets, and complex password policies. Users authenticate with a single biometric scan or security key tap — reducing login steps by up to 93%.
The result is higher productivity, lower frustration, and faster access to the applications your workforce depends on every day.
Reduced IT Burden
Cut Help Desk Costs and Free Up IT Resources
Password resets account for up to half of all IT help desk tickets. Each reset costs time and money — and enterprises spend over $1 million annually on password-related support alone.
Duo Passwordless eliminates these tickets entirely, freeing your IT team to focus on higher-value work while reducing operational costs across the organization.
Phishing-Resistant Security
Eliminate the Most Exploited Attack Vector
Over 80% of breaches involve stolen or weak credentials. Duo Passwordless removes passwords from the equation entirely, replacing them with FIDO2 WebAuthn-compliant authentication that is resistant to phishing, credential stuffing, and brute-force attacks.
By verifying identity through public key cryptography rather than shared secrets, Duo ensures that stolen credentials can never be used to compromise your environment.
Five Steps to a Passwordless Future
Achieving a fully passwordless environment is a journey. Duo provides the tools for each phase, so you can reduce password reliance incrementally while strengthening security at every step.
1. Enable Strong Authentication
Build your MFA foundation. Reduce reliance on passwords by protecting every application with Duo MFA — available in all Duo editions.
2. Streamline Workflows
Deploy single sign-on for SAML-based applications. Duo SSO and Duo Central reduce the number of passwords users manage daily.
3. Increase Trust
Apply adaptive access policies and Device Trust to verify context — user behavior, device health, location — at every access attempt.
4. Go Passwordless
Enable biometric authenticators and security keys using WebAuthn. Users log in without passwords at the point of federation.
5. Optimize Your Toolset
Integrate technology and move toward continuous improvement. Extend passwordless to OS login, legacy apps, and every enterprise use case.
Related Duo Security Solutions
Passwordless is one layer of a complete identity security strategy. Combine it with MFA, device trust, and adaptive access for comprehensive protection.
Multi-Factor Authentication
The foundation of any passwordless strategy. Duo MFA verifies every user with push notifications, biometrics, and hardware tokens — protecting every application from credential-based attacks.
Device Trust
Assess the security posture of every device before granting access. Device Trust checks for encryption, OS updates, and more — on managed and unmanaged endpoints alike.
Single Sign-On
Streamline access to every application from a single dashboard. Duo SSO reduces the number of passwords users manage, getting you one step closer to a passwordless environment.
Start Your Passwordless Journey with Duo
Our Cisco-certified team can help you evaluate, plan, and deploy Duo Passwordless across your organization. Whether you are starting with MFA or ready to eliminate passwords entirely, we will guide you through every step.
- Phishing-resistant authentication with FIDO2 WebAuthn
- Up to 93% fewer authentication steps for users
- Eliminate password-related help desk tickets
- Response from a certified Cisco specialist within one business day